Company:
Our client is looking for an HRSD Consultant to join its talented team in Utrecht. The company is an innovative ServiceNow partner, who is helping organisations succeed by doing more with less thanks to the technology of the future. They can do this thanks to the belief in the ServiceNow platform. ServiceNow is one of the fastest growing cloud software companies in the world.
Position:
Do you bring some experience as HRSD consultant, and do you have razor-sharp analytical and project management skills? Are you interested in leading and taking responsibility for big projects? Can you pitch the best customer solution? Then we are looking for you! Help us and our customers in realizing the best workflow experience with their Platform as a Service (PaaS) implementations.
We are looking for an HRSD consultant to join a team of PaaS specialists in Utrecht. As an HRSD Consultant you help realize the customer organization’s goals, by optimizing and streamlining the HRSD organization with e.g. Employee Service Center or Enterprise Onboarding.
Responsibilities:
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You are the primary point of contact for the customer
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You capture customer needs, translate these into functional requirements and then convert these into user stories that can be implemented in ServiceNow by you or by our team of technical consultants
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You guide workshops about the functional HR solution in ServiceNow
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You start by analyzing the organization and understand the key pain points and areas of improvement
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You give presentations and demonstrations of ServiceNow and discuss and analyze GAPS between ServiceNow and the customer processes
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You tailor the ServiceNow value proposition to prospects based on in-depth research of specific business conditions and drivers
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Clearly document outcomes of meetings and manage follow-ups
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You monitor the progress and report on milestones and budget to the customer and/or the company
Qualifications
- Fluent in English; Fluent in Dutch is a big plus
- Experience with presenting and pitching solutions to the customer
- At least 2 years of experience in the domain or one of the subdomains of HRSD
- As trusted advisor you invest in your customer relationships to ensure customer satisfaction
- Actively contribute to the company’s solution portfolio by sharing your knowledge about methodologies used, based on previous experiences
- Good understanding of PaaS enterprise solutions. Experience with ServiceNow is of course a very big plus!
- You examine, listen, qualify, and resolve concerns or obstacles, emphasizing the solutions or services that deliver maximum benefit
- Strong sense of integrity
What they offer:
- Competitive salary
- Bonus based on company performance (if 100% target achieved)
- Pension scheme
- Holiday allowance (25 days for a full-time contract)
- Modern laptop
- Internet, transportation and phone allowance
- A modern, flexible and multicultural workplace at an innovative and global company
- Ambitious and kind colleagues from all over the world
- A challenging position with lots of room to grow
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