Project Manager

Are you looking for a challenging job in a fun working environment where you are fully responsible for managing all the phases of complex ServiceNow implementation projects? Then you could be our new Senior Project Manager!

What will you do?

As Project Manager, your role is to complete all the phases of your ServiceNow implementation project and to look for continuous improvement. You have final responsibility over projects, vouching for timely and on budget delivery of high-quality projects. In this position, you are fully responsible for the entire lifecycle of one or more implementation projects at a time.

Scope of work:

• Project status reporting for all stakeholders
• Single point of contact during a ServiceNow implementation
• Use your consultancy skills and understanding of technology to explain how the company addresses requirements and objectives
• Identify up-sell opportunities and engage sales & pre-sales teams
• Identify opportunities to provide maximum added value to the customer
• Coach and transfer knowledge to colleagues and customers
• Leading a project team leveraging a proven understanding of project management methodologies and principles
• Responsible for project team members going the extra (s)mile for customers
• Plan and deliver project kick-off meetings
• Monitor performance of the project team (internal and sub contracted partners)
• Hold regular project calls and meetings with customers
• Responsible for customer satisfaction throughout the implementation cycle

We ask:

• Bachelor or equivalent in experience
• Authorized to work in the Netherlands
• Fluent in English
• Ability to speak Dutch is a plus
• Proven project leadership experience with enterprise software implementations
• Managing multiple projects in very large customer accounts
• Technical or Architecture background is a plus
• ServiceNow, ITIL or Prince2 certified is a plus
• Scrum Master, PMI or PMP certificates are a plus
• Technical sales experience
• Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint)
• Global roll out experience, working with teams in multiple countries and resources with a different maturity level

What's in it for you?

• Competitive salary
• Bonus based on company performance
• Pension scheme
• Holiday allowance (25 days for a full-time contract)
• Modern laptop
• Internet, transportation and phone allowance
• A modern, flexible and multicultural workplace at an innovative and global company
• Ambitious and kind colleagues from all over the world

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