Functional Consultant

Our client is looking for a Functional Consultant to join its talented team in the Netherlands. The company is an innovative International Digital Transformation Company, who is helping organisations succeed by doing more with less thanks to the technology of the future. They can do this with the belief in the ServiceNow platform. ServiceNow is one of the fastest growing cloud software companies in the world.

Position:

Are you passionate about modern technology and its possibilities to make work flow? Do you love challenging projects in which you need to deliver great IT business solutions for your customers in order for them to stay in control of their increasingly complex and changing IT environments? Then the role of Functional Consultant would be the perfect fit for you!

What will you do?

As a Functional Consultant, you will join a team of enthusiastic, eager to learn Platform-as-a-Service (PaaS) specialists in our Utrecht office. You will get to work in high impact and challenging projects at large national and international organizations in the financial, energy, telecom and high technology industries. The company is an Elite ServiceNow Partner whose core business is focused on unleashing the potential of ServiceNow for enterprises to accomplish – and accelerate – their digital transformation objectives. As a pure-play ServiceNow partner, they help companies realize value from the platform by optimizing business processes and realizing the best (work) flow experiences for the people who use them.

Responsibilities:

• As Functional Consultant help you realize the overall goals.
• Guide customers in the implementation of the ServiceNow platform with a focus in realizing the most possible value out of it.
• You are responsible for translating the customer needs into requirements and document them in user stories that can be worked on by the development team.
• Tailoring the ServiceNow value proposition to prospects based on in-depth research of specific business conditions and drivers.
• Understand existing and future IT-roadmaps within organizations and the marketplace.
• You are a team player and able to cooperate with various internal business units.

Qualifications:

• Fluent in English; fluency in Dutch is a big plus.
• >3 years of working experience in one of the bigger consultancy organizations, dealing with complex IT-projects and finding solutions within Enterprise Software.
• Experience presenting and pitching solutions.
• Experience with product ownership is a must.
• As Trusted Advisor you create and maintain effective customer relationships to ensure customer satisfaction.
• Actively contribute to the company’s solution portfolio, by providing knowledge to methodologies based on experience gained from customer projects.
• Good understanding of PaaS enterprise solutions.
• Ability to examine, listen, qualify and resolve concerns or obstacles in a logical fashion, emphasizing the solutions or services that will deliver maximum benefit.

What they offer:

• Competitive salary
• Bonus based on company performance (if 100% target achieved)
• Pension scheme
• Holiday allowance (25 days for a full-time contract)
• Modern laptop
• Internet, transportation and phone allowance
• A modern, flexible and multicultural workplace at an innovative and global company
• Ambitious and kind colleagues from all over the world
• A challenging position with lots of room to grow

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