Project Manager

Love to manage all phases of complex ServiceNow implementation projects? We are looking for a new Project Manager to join our client's German team in Frankfurt! So, want to be part of one of the Global ServiceNow Elite Partners, a fast-growing consultancy scale-up and have fun in everything you do?

What will you do?

As a Project Manager, you will join a global strategic consultancy partner that is 100% dedicated to delivering world-class digital business capabilities for their customers. Ensuring they get the most value from the ServiceNow platform. Our client's broad services portfolio is exclusively built around ServiceNow, making them the one-stop-shop for all ServiceNow related advisory services, implementations, custom app developments and application maintenance & support. 

In this role, you complete all the phases of a ServiceNow implementation project and look for continuous improvement. As Project Manager, you have final responsibility over projects, vouching for timely and on budget delivery of high-quality projects. In this position, you are responsible for the entire lifecycle of one or more implementation projects at a time. Interested?

Scope of your work: 

• Project status reporting for all stakeholders. 
• Single point of contact during a ServiceNow implementation. 
• Use your consultancy skills and understanding of technology to explain how the company addresses requirements and objectives. 
• Identify up-sell opportunities and engage sales & pre-sales teams. 
• Identify opportunities to provide maximum added value to the customer. 
• Coach and transfer knowledge to colleagues and customers. 
• Leading a project team leveraging a proven understanding of project management methodologies and principles. 
• Responsible for project team members going the extra (s)mile for customers. 
• Plan and deliver project kick-off meetings. 
• Monitor performance of the project team (internal and sub-contracted partners). 
• Hold regular project calls and meetings with customers. 
• Responsible for customer satisfaction throughout the implementation cycle.

We ask

• Bachelor or equivalent in experience 
• Full Professional Proficiency in English and German 
• Authorized to work in Germany 
• Proven project leadership experience with enterprise software implementations 
• Managing multiple projects in very large customer accounts 
• Technical or Architecture background is a plus 
• ServiceNow, ITIL or Prince2 certified is a plus 
• Scrum Master, PMI or PMP certificates are a plus 
• Technical sales experience 
• Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint) 
• Global roll-out experience, working with teams in multiple countries and resources with a different maturity level

What's in it for you

• Competitive salary 
• Bonus based on company performance  
• Pension scheme 
• 30 days paid holiday 
• Modern laptop 
• Flexible work environment in modern offices 
• Internet, transportation and phone allowance 
• A modern, flexible and multicultural workplace at an innovative and global company 
• Ambitious and kind colleagues from all over the world 
• A challenging position with lots of room to grow

#project #servicenow #paas #agile #scrum