Project Manager

Are you looking for a challenging job in a fun working environment where you are fully responsible for managing all the phases of complex ServiceNow implementation projects? Then you could be our new Project Manager!

What will you do?

As a Project Manager, you’re responsible for end-to-end completion of ServiceNow implementation projects including continuous improvement. As you have final project responsibility, it’s your job to deliver high-quality projects on time and buget. In this position, you’ll manage the entire lifecycle of one or more implementation projects at a time.

Scope of work:

• Project planning lead
• Manage project expectations from beginning to end
• First customer contact
• Identify upsell opportunities and engage sales & presales teams
• Coach and transfer knowledge to project team members and customers
• Responsible for project team members going the extra (s)mile for customers
• Responsible for customer satisfaction throughout the implementation cycle
• Risk, resource and budget management
• Management reporting

We ask

• Bachelor or equivalent in experience
• Fluent in German and business English
• 3+ years work experience in leading and managing projects in Agile environments
• Experience with ServiceNow or comparable platforms is a plus
• Knowledge of ITSM according to ITIL certifications
• Scrum Master, PMI or PMP certificate(s)
• Technical sales experience
• Strong analytical and communication skills
• Able to maintain customer relationships on a high level
• Able to identify opportunities to provide additional value to the customer
• Willing to travel to and work in our offices in the Netherlands or Belgium, if required

What's in it fo you

• Competitive salary
• Vacation allowance
• Pension contribution
• Flexible work environment in modern offices
• Modern laptop
• Internet allowance
• 50% reimbursement of incurred public transportation expenses (per month)

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