Workplace IT Engineer

Company:

Are you looking for a technical career in IT and at the same time an energetic environment where having fun is just as important as hard work? Then this company might be the right place for you! Gain expertise and get the chance to grow big time as a professional and as a person! The organization is based in the Netherlands, Belgium, Germany, India, Switzerland and the United States (Boston), where it is helping organizations succeed by doing more with less by using the technology of the future. They will help organizations transform into a more digital organization. As a ServiceNow partner they are seen as the top of the world.

Our client is looking for a Workplace IT Engineer to join its talented team in the Netherlands. The company is an innovative ServiceNow partner, who is helping organisations succeed by doing more with less thanks to the technology of the future. They can do this thanks to the belief in the ServiceNow platform. ServiceNow is one of the fastest growing cloud software companies in the world.

Position:

Are you looking for a challenging job in a buzzing and fun working environment where you can work on the entire IT landscape and help our client’s colleagues to do their work without issues? Is your internal drive to design and implement new solutions which make a direct impact on an organization? Then you could be the new Workplace IT Engineer we are looking for!

As a Workspace IT Engineer you are part of the IT team that manages the entire IT ecosystem for their 6 offices, globally. In this role you are expected to drive automation, optimization and setup of the complete Microsoft 365 environment for your colleagues around the world. Your client’s IT strategy is centered around a cloud first approach, so most of their applications and services are cloud based. Your work will be focused on workspace solutions, providing direct support for your colleagues as well as design and implementation new solutions within their IT landscape.

Responsibilities:

• Resolve internal customer-reported (colleagues) issues while working closely with other multi-functional teams.
• Provide feedback for improving product quality and reliability.
• Document relevant information and ensure that the customer (colleague) is communicated with in a timely manner on a level that they understand.
• Drive operational excellence through quality closures and proper escalation of issues.
• Design, plan and execute changes in the IT environment.
• Help maintain administration required for operating an ISO27001 compliant IT environment.
• Automate IT activities as much as possible when it adds value

Qualifications:

• Bachelor’s or master’s degree in any field of IT.
• At least 4-6 years of experience working with and in complex Microsoft environments.
• Microsoft Sharepoint development skills is a pre.
• Proficient in at least 2 methods of task automation, ideally through scripting.
• Hands-on expertise in implementing and designing Microsoft 365 environments, including the applications and collaboration platforms such as MS Teams, SharePoint, OneDrive, Outlook, Azure AD and Azure Services for workplace solutions such as Intune and MCAS.
• Knowledge of data classification and data loss prevention methods within Microsoft 365.
• Self-driven and resourceful to achieve goals independently as well as work well in groups.
• End to end management of solution and customer engagement with minimal to no supervision.
• Quality focused, problem solving, creativity, planning and organizing, flexibility and communication skills are competences that you excel in.

What they offer:

• Competitive salary
• Guaranteed 13th month
• Bonus based on company performance (if 100% target achieved)
• Pension scheme
• Holiday allowance (25 days for a full-time contract)
• Modern laptop
• Internet, transportation and phone allowance
• A modern, flexible and multicultural workplace at an innovative and global company
• Ambitious and kind colleagues from all over the world

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